Trade and customer portals
Accounts, orders and reorders, invoices and statements, documents and support, with the right access for each user.
Customers who need accounts, bookings that need rules, and systems that need to talk to each other. Planned properly, built directly, tested against what was agreed.
Talk through what it needs to doAccounts, orders and reorders, invoices and statements, documents and support, with the right access for each user.
Rooms, appointments, tables and holiday lets: live availability, deposits, confirmations, reminders and an owner’s diary.
Connections to CRM, stock, orders, product feeds, payment gateways and other APIs, with errors reported rather than lost.
Roles and permissions, payment and deposit rules, what happens when a booking is cancelled or an order is part-shipped, which system owns which data. Each is small on its own; together they decide the cost. A fixed-price scoping job, from £1,500, turns them into milestones with acceptance criteria and a price range before you commit to the build.
Fixed price from £1,500: milestones, acceptance criteria and an estimate range.
Each one demonstrable, so you see progress rather than hear about it.
Nothing is signed off until it does what was agreed.
Documentation, training and a care plan if you want one.
Describe what it needs to do. I’ll tell you what scoping it would involve.
Talk through your projectStart with the work you need now. As the business grows, I can keep the platform knowledge and roadmap with you, building directly where the scope fits and leading agencies when the programme needs a wider team.
Direct website, shop, portal and integration builds typically up to around £50,000, with the platform, scope and price agreed before work starts.
Websites and eCommerceCare, scoped improvements, integrations and automation, with regular priorities and roadmap reviews sized to the work and budget available.
Support for growing businessesFor larger builds and ongoing agency programmes, fractional technical delivery leadership on your side: the brief, suppliers, retainer, budget, testing and roadmap owned together.
Fractional delivery leadershipAround £50,000 is a guide to the direct-build work I target. Complexity and specialist needs can call for an agency earlier, and delivery support can start at any growth stage. The approach applies across platforms; implementation scope is agreed for each project.
Tell me where things stand, what needs to change and any date you are working towards.
You might have a project to scope, systems that aren’t joining up, or a task that keeps taking too much time. You don’t need a finished brief to start a conversation.
A few lines about the situation, the people involved and what a useful result would look like are enough. I’ll come back to you personally with a practical next step.